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Ultimate Personalisation

A few weeks ago, I read a blog post by Andrew Jacobs called Turn and Face the Strain. It was about the lack of ability of L&D to be innovative and provided some reasons that hold us back from doing things differently – from being disruptive. It’s definitely worth a read.

After I read the post, I shared a link to it on twitter:

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To which Andrew replied:

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I commented that for me it was my confidence but in reality it’s also for the reasons he mentioned in his post. It can be hard to change and try something different.

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I thought about this and replied:

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By this I mean L&D solutions within my organisation. To which he responded:

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It got me thinking, what would Ultimate Personalisation look like? Here’s a list of what I came up with, in no particular order:

  • Talking to new employees a few weeks after they have started to see how they are settling into our organisation and finding out what support they need for their role.
  • Gaining a better understanding of our employees and the environment in which they work by spending time with them on-the-job i.e. getting away from my desk and going to where the work is being done.
  • Talking directly with the employees whose managers or supervisors say they need ‘training’ and find out what the real issues/gaps are.
  • Following up employees who have completed courses or been to conferences to find out what they’ve learned, how they’ll apply it and how we can share this knowledge/skills with others in our organisation.
  • Creating informal workplace networks that encourage the sharing of ideas and experience between employees.
  • Creating customised learning solutions for individuals and teams and not generic ones.
  • Curating resources on a range of topics and encouraging employees to share and add to the collection and importantly, making the information easily accessible by those who need them, when they need them.
  • Providing personal development opportunities on topics not related to work e.g. general interest topics.
  • Working with top performers from within our organisation and encouraging them to share the ‘secrets of their success’ with others.
  • Being a learning role model myself within our organisation by sharing, participating and collaborating.

What else could Ultimate Personalisation be?

I’ve started to do some of these things and I’ll write more about it in the coming months.

I’m sometimes frustrated because I think that I’m not in a position of influence. The reason being is that I’m not in charge, I’m not the manager/supervisor. But, this is an excuse because I can still be influential from where I sit in our organisation.

What other ways can we be disruptive?

Footnote: While putting this post together, I came across another great blog post worth reading Status Quo Sucks by Shannon Tipton that talks about a need for L&D to do things differently.

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From Virtual to Physical Connections

On Wednesday the 4th of December 2013, the first Newcastle Meetup group of learning professionals took place in a local pub. It was a new experience for me because, as someone down the introvert end of the scale, I’m usually an attendee at gatherings or events but on that night I was the organiser. Even now a few days after, I remember sitting in the pub with nervous anticipation before the others arrived thinking, will they come? I hope they come, what if they don’t? It felt a bit like going on a blind date.

The group I’m talking about is called Third Place which was founded by Helen Blunden in Melbourne. Earlier this year Helen travelled to England where she met some UK members of her Personal Learning Network (PLN). This gave her the idea to start a face-to-face meet up group in the area where she lives and works.

The group is called Third Place because:

“There is much to learn from your peers – but why connect only online through social media when you can also meet in person and have a true exchange of ideas and conversations?

The Third Place is our own social space separate for our work and our home.

It is where we get together to chat and foster new connections, new networks and interactions in a social and informal setting in cafes, libraries, bars, pubs and restaurants.

It’s a chance to meet each other face-to-face after connecting online through social media such as Twitter, LinkedIn, Facebook, Yammer or others and to bring your personal learning networks to life.”

I thought this was a wonderful idea and as I live outside a capital city I figured would be a great way to forge some new local connections as well as an opportunity to meet some of my local PLN. That’s when I thought that if Third Place is going to happen here in Newy, I must do something. Helen set me up as an organiser and shortly after our first Newcastle event was arranged.

I haven’t had the privilege of meeting Helen in person (well, not yet anyway!) we met and interact mostly via twitter. Even though the distance between Melbourne and Newcastle is over 1,000km it goes to show that distance isn’t a barrier how powerful social media can be in bringing people together.

Melb to New

Anyway, thankfully some people came to the Meetup! There were three of us, Kerry an Organisational Development Manager who works for a health insurance company (and who I’ve known personally for some time), Brendon who works in the finance industry in Learning and Development and me. I’ve only known Brendon via twitter so for me it was great to finally meet him in person. Our experience on the night was similar to the Melbourne meetups, we talked about our backgrounds, our workplaces and experiences, how we started using twitter to connect with other learning people, MOOC’s, e-learning authoring tools and plenty of general stuff too. It turns out that Brendon’s wife and Kerry know each other as they work for the same organisation! The time just flew by as we chatted and it was just as I’d hoped it would be – sharing and learning about each other.

When you meet someone in person it really does add a depth that you just don’t get from a virtual relationship. While you do have a sense of knowing someone through your interactions with them on social media, in person you get to see what someone is really like beyond their virtual persona and connect with them in a more meaningful way. As someone who works in the learning field I have an enthusiasm and need for my own learning, development and growth. A PLN is a practical way to satisfy this need as well as becoming part of a much larger – and I’m talking global – network of learning professionals. I look forward to meeting more of my PLN in the future especially those from overseas!

To find out more about Third Place click here. Feel free to sign up and if you are in or near Melbourne or Newcastle keep an eye out for upcoming events.

Our next Newcastle event is pencilled in for after work on Friday, January 17th 2014. Details to follow soon. It would be great if you could come and we can continue to expand the group!

Do you have something like Third Place where you live?

Third Place

 
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Posted by on December 7, 2013 in Personal Learning Network

 

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