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eLearning Blunders

Blunder: a stupid or careless mistake.

Alternative words: mistake, error, gaffe, fault, slip, oversight, inaccuracy, botch.

Bad eLearning

This post was inspired by David Anderson’s eLearning challenge: Death, Taxes and E-Learning Mistakes. The purpose of the challenge was to highlight blunders found in eLearning courses and Articulate Community members provided many great examples of what not to do.

I wanted to bring these examples together and share them here (just in case you haven’t seen the challenge). I’ve taken the blunders identified and grouped them into categories.

Layout:

Double branding of screens.

Split attention (having to combine information together to make sense of it).

‘Previous’ button on the first slide and ‘Next’ button on the last slide.

Many different backgrounds.

All slide space filled.

No contrast.

No reuse of design elements (e.g. titles are all different).

Poor positioning of screen elements.

Menu items in the wrong order.

Terrible, eye-searing colour scheme.

Timing issues e.g. characters/photos appearing on-screen at the same time, when that wasn’t the intention.

No way to exit a layer.

Being able to click on buttons on the base layer while viewing a layer.

Branding the course with company logo on every slide.

Redundant/confusing navigation.

Poor alignment of screen content.

Inconsistent use of colours.

Text:

Poor grammatical construction.

Long lines of text.

Bloated wording.

Inconsistent font types.

Spelling mistakes.

Using words that don’t actually exist.

Incorrect punctuation.

Tacky font choices (e.g. Chiller and Curlz MT).

Colour choices that make some of the text almost impossible to read.

Font choices/sizes that are difficult to read.

Too many exclamation points and ellipses.

Sizing on the bullets for bulleted lists.

Small text that is all jammed together making it hard to read.

Images:

Using decorative graphics.

Images copied from iStock and have the watermark on them.

Random, dated clip art.

Cropped characters that appear to float.

Meaningless pictures.

Images that are various styles.

Overlapping images.

Stretched images.

Audio:

Bad voiceover that fades in and out with background noise.

Monotonous tone of voice.

Poor soundtrack.

Text-to-speech narration giving the course a robotic feel.

Animation of text and objects are poorly synchronized to the audio.

Video:

Media/content that makes no sense.

General:

Repeating the same information via different modes.

URL’s that don’t work.

Closed caption that lags behind the spoken word.

Link / 404 errors.

Resources button that does not work.

No attention to detail.

Overuse of animation.

Boring content dump followed by a quiz.

Way to much instruction for how to use the course.

Default quiz and feedback slides.

Courses that are excessively long.

Elements like the Resources tab turned on even thought there are not resources.

 

Some of the Community members (including myself) put together or shared some samples that show the types of errors listed above. Click here to view them.

In a recent blog post, Jonathan Kettleborough talked about some eLearning errors that really give this form of learning a bad name. He referred to the mediocrity of some courses that he has completed because they contain errors that should have been picked up before the course was released. The post is definitely worth reading.

Many of these blunders can be overcome by a thorough quality assurance process and piloting of the course before release – maybe a checklist of items to look for would help? The others require eLearning professionals to develop their skills and knowledge into how people process information and also how to design for the online environment.

I hope that by bringing these types of blunders out into the open, we can make a conscious effort not to keep making mistakes that result in a poor user experience and generally give eLearning a bad name.

As people involved in creating eLearning, let’s eliminate blunders in our courses!

What are some eLearning blunders that you’ve come across?

 

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Becoming an eLearning Professional

A few weeks ago I was contacted by Christopher Pappas via e-mail and he asked if I would be interested in contributing to an eBook he was putting together. I’ve been fortunate that Christopher’s eLearning Industry website has published a few articles that I’ve submitted over the past few months. At the time I didn’t know who else had been asked to contribute but I was thrilled that he asked me and of course I said yes!

I’d never been asked to do anything like this before so I put some time into thinking about the question, which was:

What are the most effective uses/tips to become an eLearning pro?

My tips are based on my experiences and what I’ve learned during my career to date as well as advice that I’ve been given that has served me well. I was also really pleased to see another Aussie, Ryan Tracey the E-Learning Provocateur giving some great advice in his post. In fact, all of the contributors have something to offer and while I didn’t know all of them there were several who I look up too and it was an honour to be included in this eBook with them.

I realise I still have lots more to learn but it’s good to know that through my blog and being involved with projects like this, I can share what I know, learn from others in the field and also assist new designers who are keen to improve their own practice.

To find out what I submitted, click on the image below which will take you to the eBook:

How to Become an eLearning Pro

Here are the links to my other posts published on the eLearning Industry website:

5 Ways to Reduce Cognitive Load in eLearning

15 Tips to Improve Learners’ Motivation for eLearning Courses

20 Resources for New eLearning Professionals

25 Tips for Successful Online Course Facilitation

I hope you find some value in the eBook and the posts.

I’d also like to thank Christopher for asking me to participate in the eBook and for publishing my posts, I appreciate the support.

 
2 Comments

Posted by on November 17, 2013 in Resources

 

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